Payments Investigator
Pulls the payment trail, matches parties and rails, and drafts the investigation note for a payments operator to review.
Platform / CorefAI Banker
CorefAI Banker
A governed banking copilot for operations, compliance, onboarding, payments and credit teams. CorefAI Banker gives bank staff a single workspace to pick up the case in front of them, launch the assistant that fits it, and let the copilot prepare investigations, reviews, reconciliations, cases, evidence packs and approvals, every action running under the same permissions, policy gates and audit trail as the rest of CoreFi.
The workspace
One operations workspace, the right assistant for each case.
Operators work from a single dashboard, choose the banking module that fits the case in front of them and hand the preparation to the copilot. The bank keeps the decision; CorefAI Banker prepares the evidence.
The problem
Bank operations run on scattered tools and manual evidence work.
Investigations, reconciliations, onboarding reviews and complaint cases are prepared by hand, across a dozen screens, with no shared record of who checked what. General-purpose AI assistants make it faster to draft, but they sit outside the bank’s permissions, policies and audit trail, so the work they produce cannot be trusted, reviewed or defended to a supervisor.
Example workflows
An assistant for each banking desk.
CorefAI Banker packages the recurring operations, compliance and credit tasks as focused assistants. Each one prepares the case and routes the decision to a human, inside the platform’s controls.
Onboarding Reviewer
Assembles the KYC and KYB packet, flags edge cases and sanctions hits, and prepares the reviewer decision.
Reconciliation Analyst
Explains breaks between ledgers and statements, proposes matches, and hands unresolved items to the operations desk.
Operations Case Banker
Triages the day’s exceptions and back-office cases, gathers context, and routes each to the right desk with a recommendation.
Complaint Evidence Builder
Collates the customer history and timeline into a structured complaint file for a case handler to sign off.
Credit Pack Assistant
Prepares the credit memo and supporting evidence, ready for an underwriter to review, edit and approve.
These assistants are shown as example workflows. They are configured per institution, and availability of any specific workflow in production is confirmed with product leadership during scoping.
Governance and control
A copilot the bank can actually put in front of a supervisor.
CorefAI Banker is not a separate AI product bolted onto the side. It runs on the CoreFi control plane, so every assistant inherits the same permissions, policy gates, approvals and audit as any other operator on the platform.
01
Permissions
Each assistant runs with a scoped role. It reads and prepares only what its desk is allowed to see, and it cannot post an action its role does not grant.
02
Policy gates
Limits, segment rules and jurisdiction restrictions are checked before any side effect. The copilot proposes; the platform enforces; failed checks stop the workflow.
03
Human approvals
Every consequential decision routes to the right reviewer with the evidence attached. The human approves, edits or rejects; nothing is filed on the copilot’s word alone.
04
Audit trail
One append-only record per case ties the prompt, retrieved data, proposal, policy decision and human sign-off together, exportable for internal and supervisory review.
Architecture and integrations
Native to CoreFi, connected to your stack, configurable to your desks.
CorefAI Banker sits on the same platform as the core, so it reaches banking data natively, connects to the systems a bank already runs, and is configured to the way each institution works.
01
Native
Accounts, payments, ledger, cases and the audit record are read directly through CoreFi APIs, no scraping and no shadow copy of banking data.
02
Connected
KYC and AML vendors, document stores, payment rails, CRM and ticketing connect through the platform’s integration layer so assistants work with live evidence.
03
Configurable
Which assistants a desk sees, which policies apply and which steps need approval are configured per institution, per team and per environment.
04
Model flexibility
Run the copilot on ChatGPT, Claude, Gemini or a hosted model. The controls, audit log and policy gates do not change when the model does.
Implementation path
Start with one desk, prove the controls, then expand.
A typical first milestone puts one assistant, on one desk, into a reviewed workflow with the audit record switched on, so the bank can see the governance before it scales.
First milestone
One assistant, for example the Onboarding Reviewer or Reconciliation Analyst, live on a single desk in a controlled pilot, preparing cases for human sign-off with the full case-level audit record in place.
Bank responsibilities
Nominate the desk and reviewers, confirm the policies and approval thresholds, provide access to the source systems and sign off the workflow before it goes live.
CoreFi responsibilities
Configure the assistant and its policy gates, wire the integrations, stand up the reviewer dashboard and audit export, and support the team through the pilot.
Put a governed copilot on one of your desks.
We will walk your operations, compliance or credit team through CorefAI Banker on a real workflow, show the case-level audit record and scope a first assistant together.